FAQ

When your order leaves our warehouses, we will send you an e-mail that contains a tracking number, so you can check the status of your order on the website of the shipping company.

You can change or return your order by post within 30 days from receiveng.

MORE INFORMATIONS ON RETURNS

You can cancel or modify your order via phone whiting 24 hours after it is placed, but we kindly ask you to contact our customer service in any case because we are willing to fulfill every possible wish and changes until your package leaves the warehouse.

Please call our customer service on 00 36 70 531 9009 on weekdays, 9:00 to 17:00 (GMT+1)!

When you arrive at the order summary, please give the code of voucher or promotional code!

Only one Gift voucher or promotional code may be used per purchase.

Our products are shipped by home delivery services only.

MORE INFORMATIONS ON DELIVERY

You can choose between various payment methods:

DEBIT OR CREDIT CARD (VIA OTP BANK SYSTEM) Visa, Visa Electron, MasterCard, Maestro, American Express cards

BANK TRANSFER

PAYPAL

CASH ON DELIVERY
In case of Hungarian delivery address only.

Please, contact our Customer Service
We will ask for your transaction ID and the parcel ID provided by the carrier company, and in case of any damage, please send us some photos and a short description!

As soon as your order has left our warehouse, the shipping company will send you an e-mail containing the estimated delivery time and the tracking number of the parcel, so you can follow the actual status of your order on their website. If you do not receive your order, please contact directly the shipping company, they can help you by the tracking number.

MORE INFORMATIONS ON DELIVERY

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Presently, products can be shipped to all European Union countries, much of Asia, and to the Unites States and Canada.

In Stores menu you can find the list of those stores who distribute Cavalliera products. But please take into consider that the whole range of products is available only in our online shop!